An excerpt from our 2015 Annual Report
Please enjoy Rob Martin’s opening letter from our 2015 annual report: 2015 was a milestone year for Chinook Enterprises. We celebrated 35 years of service to our community with an evening gala at the Swinomish Lodge. The Skagit Valley Herald featured Chinook in a piece they did to mark the occasion. We produced a complimentary video from that interview that resides on our website home page. Both article and video have been viewed by hundreds of people.
A look back to our humble beginning
As part of our “look back” we talked about how a small grant from Skagit County became the first step toward building our organization. The grant provided employment assistance and jobs to over a thousand people since 1980. What started as basic grounds maintenance services transformed into a thriving organization comprised of four divisions: Aerospace Manufacturing, Community Employment Services, Wire Harness Manufacturing, and of course, Grounds and Landscaping Maintenance. During this 35 year span of time, we have consistently offered two fundamental concepts: quality and timeliness of service. We strive for exceptional quality and to provide customer service tailored to customer need and expectation.
2015 continued to be a productive year for Chinook in all areas of operations
The Community Employment Services division exceeded established goals for job placements in the community and the overall number of people served continues to increase. We celebrated many high points with our customers including several ‘first jobs’, retirements, and a 30-years-of-service celebration for a man who was first placed in his job by Chinook. In 2015 we began using video much more extensively which has benefited us in sharing our message.
As the Workshop program continues its push for more community based opportunities for its workers, one of the more exciting things to occur at the end of 2015 was to assist one individual in starting her own jewelry design business. With the full support of this person’s family, funding sources, and the Chinook team, this entrepreneurial opportunity was poised to take off in the coming year. Two other entrepreneurial opportunities are in the works for other workers.
Contract Manufacturing continues to expand
Our Production Team received Boeing’s excellence award for the fifth year in a row and continues to maintain gold and silver ratings from Boeing for quality and delivery. Our on-time delivery exceeds expectations and remains 100%, while our quality meets or exceeds 99.9% over a 12-month period.
We successfully launched two new websites that replaced our previous site to help differentiate our employment and assembly-related services. This effort came from customer feedback that helped us understand the need to develop sites that served distinctly different customer groups. The sites now allow customers seeking employment versus assembly-related services to quickly find what they are searching for.
Consolidation on the horizon
Toward year-end we made the decision to consolidate our Bellingham and Mount Vernon assembly departments to create additional efficiencies in our cable and wire-harness workflows before embarking on a much needed building expansion project at our Mount Vernon location. We are hoping to more than double our production footprint to increase our capabilities, output, as well as in-house job and vocational training opportunities.